Articles & Insights

How the F&B industry actually runs, evolves, and grows.

Original analysis and curated reads with an editor's take — the operations, market shifts, technology bets, and people decisions shaping food service.

The Hidden Tax Reporting Trap That Could Cost Your Restaurant Thousands

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People6 min read

The Hidden Tax Reporting Trap That Could Cost Your Restaurant Thousands

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The key to avoiding penalties for these penalties isn’t complicated.

via QSR Magazine·Sep 17, 2026

How Danny Grant Built a $35M Powerhouse by Reimagining the Modern Steakhouse Experience

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.

via FSR Magazine·Sep 16, 2026·6 min

Workplace Violence is a Big Issue in QSR. Here’s How to Start Countering It

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Workplace Violence is a Big Issue in QSR. Here’s How to Start Countering It

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.There’s a price to be paid for such an environment by individual workers, but by the organization itself.

via QSR Magazine·Sep 15, 2026·4 min

How Operators Can Manage the Beverage Alcohol Reset

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People

How Operators Can Manage the Beverage Alcohol Reset

With diners becoming more intentional about alcohol consumption, new opportunities are opening for operators in ready-to-drink cocktails (RTDs), wine cocktails, non-alcoholic beverages, and more, according to Raise the Bar: H2 2026 Edition, a new series of twice-yearly reports...

via Modern Restaurant Management·Sep 15, 2026·6 min

10 Takeaways from QSR Evolution on Labor, AI, and Purpose-Driven Leadership

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People

10 Takeaways from QSR Evolution on Labor, AI, and Purpose-Driven Leadership

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider. I had an unusual seat at this year’s QSR Evolution Conference, in partnership with the FSR NextGen Restaurant Summit.

via FSR Magazine·Sep 14, 2026·10 min

Guests Want High-Value ‘Worth-It’ Experiences

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Markets

Guests Want High-Value ‘Worth-It’ Experiences

Hotel F&B programs require a multitude of interconnected signals that move together like a Broadway show, said Zach Wendel, Corporate Director of Food & Beverage at Concord Hospitality, a hotel management, ownership and development company that manages and develops over 140 pr...

via Modern Restaurant Management·Sep 14, 2026·7 min

Zomato Starts Charging Cash-On-Delivery Customers Up To ₹21 Extra

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Markets

Zomato Starts Charging Cash-On-Delivery Customers Up To ₹21 Extra

Eternal’s food delivery arm Zomato has begun charging an additional ‘Pay on delivery’ fee on some cash-on-delivery (COD) orders, with the charge varying across transactions. Inc42 reviewed multiple orders on which Zomato levied the new fee.

via Inc42·Sep 12, 2026·3 min

Speed Wins: The Restaurants That Hire First Are Winning the Talent Race

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People

Speed Wins: The Restaurants That Hire First Are Winning the Talent Race

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.An unfilled restaurant position impacts far more than recruiting. For years, restaurant hiring has been treated like a numbers game.

via FSR Magazine·Sep 8, 2026·4 min

How Top Growing Franchise Brands Have Cracked the Code on Real Estate Development

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Markets

How Top Growing Franchise Brands Have Cracked the Code on Real Estate Development

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.One way a franchisor can make a healthy impact on new franchisees is by investing in an incentive structure.

via QSR Magazine·Sep 8, 2026·4 min

Inside Urban Company’s Marketplace Model: What It Earns From Every Booking

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Inside Urban Company’s Marketplace Model: What It Earns From Every Booking

Urban Company pioneered the home services model in the Indian startup ecosystem and completely changed the game. It applied the food delivery aggregation idea to a far more fragmented problem: services at home.

via Inc42·Sep 4, 2026·11 min

The Bundle That Wins Lunch Won’t Win the Afternoon Snack

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Markets

The Bundle That Wins Lunch Won’t Win the Afternoon Snack

Bundles are one of the most effective ways restaurants can communicate value without touching price.

via Modern Restaurant Management·Sep 4, 2026·4 min

Scooter’s Has a Role to Play in the Drive-Thru Coffee Rush

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Markets

Scooter’s Has a Role to Play in the Drive-Thru Coffee Rush

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.

via QSR Magazine·Sep 2, 2026·5 min

The Evolving Intersection of Delivery Tech, Kitchen Operations, and the Guest Relationship

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Markets

The Evolving Intersection of Delivery Tech, Kitchen Operations, and the Guest Relationship

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.At Mellow Mushroom, an order placed through the brand’s website may still be delivered by a DoorDash Drive courier through a white-label arrangement.

via FSR Magazine·Sep 2, 2026·9 min

Signal

Markets

Value Incentives are Undermining Restaurant Loyalty Programs

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.Too many brands are still viewing loyalty programs as a margin lever rather than a customer strategy.

via QSR Magazine·Sep 2, 2026·6 min

MRM Research Roundup: Resale Dynamics, Meal Program Benefits, and Private Chef Demand

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Markets

MRM Research Roundup: Resale Dynamics, Meal Program Benefits, and Private Chef Demand

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumer traffic patterns, resale market dynamics, menu pricing, insights on workplace meal programs, demand for private chefs, and qualities of a good sports bar.

via Modern Restaurant Management·Sep 1, 2026·16 min

How Restaurant Franchise Owners Hand Off the Back Office Without Adding Headcount

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People

How Restaurant Franchise Owners Hand Off the Back Office Without Adding Headcount

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.Thin margins are the reason owners give for absorbing the back office responsibilities themselves. Thin margins are also the reason they can’t afford to.

via QSR Magazine·Sep 1, 2026·6 min

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Technology

From More Tech to Smarter tech: The Rise of Restaurant Technology 2.0

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.Meeting guests’ expectations for a seamless, personalized experience requires more than adding another platform.

via QSR Magazine·Aug 31, 2026·6 min

Back-of-House Strategies to Protect QSR Margins

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Markets

Back-of-House Strategies to Protect QSR Margins

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.When it comes to reducing costs that drain margins, it all begins with kitchen design.

via QSR Magazine·Aug 28, 2026·6 min