Articles & Insights

How the F&B industry actually runs, evolves, and grows.

Original analysis and curated reads with an editor's take — the operations, market shifts, technology bets, and people decisions shaping food service.

AI and the Future of Hospitality Workflows

Signal

People5 min read

AI and the Future of Hospitality Workflows

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.Automating a single task has limited value if someone still has to manually carry the result into the next step.

via FSR Magazine·Oct 2, 2026

Indian food service, July to September 2026: expansions, deals and the food-safety crackdown

What we tracked in Indian food service this quarter — which chains expanded, which deals moved, and why regulators shut outlets from Mumbai to Kolkata.

By Aaryavar·Oct 2, 2026·3 min

Turning Guest Data Into Better Hospitality

Signal

Technology

Turning Guest Data Into Better Hospitality

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.Postino organizes its digital membership program around occasions and lifestyles rather than relying on the familiar “spend X, get Y” equation.

via FSR Magazine·Oct 1, 2026·5 min

Inside DoorDash’s Push to Connect Every Restaurant Channel

Signal

Technology

Inside DoorDash’s Push to Connect Every Restaurant Channel

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.DashOS is meant to link marketplace discovery with future transactions. DoorDash wants to become more than a delivery marketplace for restaurants.

via QSR Magazine·Sep 30, 2026·4 min

Signal

People

Kutlerri.ai Raises $4 Million to Put a Team of AI Agents to Work on Restaurant Revenue and Cost

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt. Take a limited-service restaurant turning over $1.5 million a year. In 2019 an operation that size kept roughly $75,000 of it.

via QSR Magazine·Sep 30, 2026·7 min

What Swiggy and Zomato really cost a restaurant in 2026, and when going direct pays

Original

Markets

What Swiggy and Zomato really cost a restaurant in 2026, and when going direct pays

Commission, GST on commission, payment, distance and ad fees, what the platforms keep, and the break-even for taking orders direct.

By Aaryavar·Sep 30, 2026·6 min

Signal

Markets

How AI is Influencing Independent Restaurant Dining Decisions

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.

via FSR Magazine·Sep 29, 2026·5 min

The Restaurant Industry’s K-Shaped Recovery is Squeezing the Middle

Signal

People

The Restaurant Industry’s K-Shaped Recovery is Squeezing the Middle

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.For restaurants in the middle, the answer isn't another gimmick or a sweeping reinvention. The restaurant industry is increasingly splitting in two.

via QSR Magazine·Sep 29, 2026·6 min

Licences you need to open a café in India, and the order to apply

Original

Operations

Licences you need to open a café in India, and the order to apply

FSSAI, GST, Shops & Establishments, municipal, fire, signage and music licences for an Indian café, what they cost and the order to apply.

By Aaryavar·Sep 28, 2026·8 min

How Disconnected Systems Slow Down Restaurant Teams

Signal

Markets

How Disconnected Systems Slow Down Restaurant Teams

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The ability to quickly transfer and unify data and reduce the need for constant switching is mandatory in the modern technology stack.

via QSR Magazine·Sep 25, 2026·4 min

The Case for Making Quick Service More Experiential

Signal

People

The Case for Making Quick Service More Experiential

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The challenge for QSR today is that it has to go beyond speed and convenience. It’s been a tough few years for QSR chains.

via QSR Magazine·Sep 25, 2026·5 min

Does Your Holiday Menu Actually Make Money?

Signal

People

Does Your Holiday Menu Actually Make Money?

This story was originally published on FSR.

via FSR Magazine·Sep 23, 2026·5 min

The Insurance Blind Spot in Your Restaurant’s Growth

Signal

Markets

The Insurance Blind Spot in Your Restaurant’s Growth

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The broader risk environment raises the stakes. Multi-unit restaurant growth is often treated as a sign of stability.

via QSR Magazine·Sep 23, 2026·7 min

The Next QSR Value War Won’t Be Won on Price Alone

Signal

Markets

The Next QSR Value War Won’t Be Won on Price Alone

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.For years, restaurant brands have talked about personalization, but delivering it consistently across millions of interactions has remained difficult.

via QSR Magazine·Sep 23, 2026·5 min

Fewer Than 10 Percent of Drive-Thru Orders Include an Upsell. Here’s Why

Signal

People

Fewer Than 10 Percent of Drive-Thru Orders Include an Upsell. Here’s Why

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The math changes dramatically when the offer is contextual. “Would you like fries with that?” may be the most recognizable upsell in food service.

via QSR Magazine·Sep 23, 2026·5 min

Why Snacking is the New Growth Opportunity for QSRs

Signal

Markets

Why Snacking is the New Growth Opportunity for QSRs

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The trend is especially strong among younger consumers. The afternoon slump. The post-gym protein run. The after-school treat. The late-night craving.

via QSR Magazine·Sep 22, 2026·4 min

How Bars Can Build Stronger Teams and Reduce Turnover

Signal

People

How Bars Can Build Stronger Teams and Reduce Turnover

This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.Bar work is demanding. Employees deal with late nights, physically intensive shifts, customer pressure, and unpredictable schedules.

via QSR Magazine·Sep 21, 2026·5 min

Are Restaurants Sabotaging Their Own Staffing?

Signal

People

Are Restaurants Sabotaging Their Own Staffing?

This story was originally published on FSR. To receive daily news and insights, subscribe to our free daily FS Insider.A restaurant should know what it is looking for before it starts looking. Restaurant hiring has never been especially simple.

via FSR Magazine·Sep 17, 2026·6 min