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Articles & Insights

How the F&B industry actually runs, evolves, and grows.

Original analysis and curated reads with an editor's take — the operations, market shifts, technology bets, and people decisions shaping food service.

Desk
All articlesMarketsOperationsGrowthTechnologyPeople
DeskAll articlesMarketsOperationsGrowthTechnologyPeople|
Why QSR Loyalty Needs a Reset in a K-shaped Economy
Signal
People5 min read

Why QSR Loyalty Needs a Reset in a K-shaped Economy

The most useful AI applications in QSR loyalty today are not aggressive personalization engines. They are tools that remove effort from the customer’s day. McDonald’s CEO Chris Kempczinski put it bluntly on the Q1 2026 earnings call.

via QSR Magazine·Jun 29, 2026
More to read
The 30-Day Reporting Gap Restaurants Can’t Afford
Signal
People

The 30-Day Reporting Gap Restaurants Can’t Afford

Multi-unit operators can’t afford delayed operational visibility anymore. Restaurant operators are used to volatility. MarginEdge data shows that Tomato prices, for example, spiked 51 percent in April compared to March and are up 127 percent since January of this year.

via QSR Magazine·Jun 29, 2026·5 min
How AI Is Rewiring The Consumer Growth Stack Across India’s B2C Economy
Signal
People

How AI Is Rewiring The Consumer Growth Stack Across India’s B2C Economy

John Wanamaker, one of the biggest retailers of the 1900s, once said, “Half the money I spend on advertising is wasted. The trouble is, I don’t know which half.” And marketers held this as an absolute for a hundred years. But the truth is, it wasn’t just a marketing problem.

via Inc42·Jun 29, 2026·6 min
ezCater Finds Workplace Meals Boost Retention as RTO Mandates Rise
Signal
Markets

ezCater Finds Workplace Meals Boost Retention as RTO Mandates Rise

ezCater, the #1 food tech platform for workplaces in the US, released findings from its second annual Future of Workplace Experience Report, revealing that work friendships and meaningful perks are critical to employee retention as return-to-office mandates continue.

via QSR Magazine·Jun 26, 2026·3 min
The Skills AI Can’t Steal, and Why Restaurants Matter More Than Ever
Signal
People

The Skills AI Can’t Steal, and Why Restaurants Matter More Than Ever

There is no environment quite like a busy restaurant for immersing someone quickly and completely in human interaction.

via QSR Magazine·Jun 26, 2026·5 min
Restaurant Summer Hiring Slows as Labor Pool Tightens
Signal
Growth

Restaurant Summer Hiring Slows as Labor Pool Tightens

Summer hiring is losing some steam across the restaurant industry, but operators are still expected to add hundreds of thousands of seasonal workers as travel, tourism, and warmer weather drive demand.

via FSR Magazine·Jun 25, 2026·3 min
What Experienced Restaurant Franchisees Should Evaluate Before Expanding
Signal
People

What Experienced Restaurant Franchisees Should Evaluate Before Expanding

Marco's Pizza is one of the largest pizza chains in America. Typically, for multi-unit franchisees, scalability is not a question of if but rather a question of how. Once a strong foundation is built with a single brand, diversification often is the next logistical step.

via QSR Magazine·Jun 25, 2026·5 min
The ‘Little to No Breathing Room’ Reality for Restaurants
Signal
People

The ‘Little to No Breathing Room’ Reality for Restaurants

Many restaurants are profitable in theory, but cash-constrained in reality because, while they are generating revenue, that money is immediately reinvested in day-to-day operations, according to a new study by Clarify Capital.

via Modern Restaurant Management·Jun 24, 2026·4 min
What the Modern Steakhouse Looks Like in a Post-Pandemic Dining Era
Signal
People

What the Modern Steakhouse Looks Like in a Post-Pandemic Dining Era

Steakhouses have long occupied a distinct place in restaurant culture. For decades, these establishments represented celebration, business dining, and occasion-driven hospitality.

via FSR Magazine·Jun 23, 2026·5 min
The Hidden Cost of Manager Burnout Starts With the Schedule
Signal
People

The Hidden Cost of Manager Burnout Starts With the Schedule

How much manager burnout is actually being created by the systems and processes managers are forced to work with every day? Restaurant leaders spend enormous amounts of time talking about manager burnout.

via FSR Magazine·Jun 23, 2026·5 min
A Guide to Managing Operational Risk in High-Traffic Restaurants
Signal
Growth

A Guide to Managing Operational Risk in High-Traffic Restaurants

When employees understand expectations and receive ongoing support, compliance improves naturally. When your restaurant serves a large volume of guests every day, operational risk is a constant.

via FSR Magazine·Jun 23, 2026·5 min
Value for Restaurants is an Economics Discipline, Not a Coupon Strategy
Signal
People

Value for Restaurants is an Economics Discipline, Not a Coupon Strategy

When McDonald’s CEO Chris Kempczinski said publicly that combo meals priced above $10 were damaging value perception, it forced the company to lean into value meals to restore traffic. That is the kind of structural fix that comes after value perception has already eroded.

via QSR Magazine·Jun 23, 2026·5 min
What Every Restaurant Leader Should Know About Escalating Food Safety Risks
Signal
People

What Every Restaurant Leader Should Know About Escalating Food Safety Risks

When cleaning processes deteriorate, the entire kitchen becomes a minefield. You understand the importance of keeping a restaurant clean and sanitary.

via FSR Magazine·Jun 22, 2026·5 min
The New QSR Equation: Taste Gets You In, Technology Keeps You There
Signal
People

The New QSR Equation: Taste Gets You In, Technology Keeps You There

Fragmented technology doesn’t usually show up as a single line item on the P&L. Everyone in the restaurant industry knows margins are razor-thin. Food costs are elevated, and guests are more value-conscious than ever before. Labor also remains a major pressure point.

via QSR Magazine·Jun 22, 2026·7 min
Why Data, Speed, and Measurement are Defining the Future of QSR Advertising
Signal
Markets

Why Data, Speed, and Measurement are Defining the Future of QSR Advertising

Brands that treat data as a compass, flexibility as a strength, and incremental visits as the true measure of success can define value in the next era of QSR. The next wave of QSR growth won’t come from bigger budgets or flashier ads.

via QSR Magazine·Jun 22, 2026·5 min
The Hidden Cost of Digital Fragmentation in QSR
Signal
People

The Hidden Cost of Digital Fragmentation in QSR

Every platform in a fragmented stack has a visible cost. Digital guest experience is the priority du jour for quick-service restaurant (QSR) operators in 2026, and rightly so.

via QSR Magazine·Jun 18, 2026·5 min
How Merchant Cash Advances Can Strain Restaurant Cash Flow and How to Recover
Signal
Markets

How Merchant Cash Advances Can Strain Restaurant Cash Flow and How to Recover

The key to successfully navigating MCA debt without declaring bankruptcy is proactive transparency. Operating a business in the food industry has always required navigating razor-thin margins.

via QSR Magazine·Jun 18, 2026·6 min
Fishing Bigger Margins: How Aquapulse Is Solving Shrimp Farming’s Biggest Bottleneck
Signal
Markets

Fishing Bigger Margins: How Aquapulse Is Solving Shrimp Farming’s Biggest Bottleneck

India’s aquaculture sector has long struggled with a simple but costly problem: farmers produce high-value shrimp, but much of that value is lost before the product reaches the buyer.

via Inc42·Jun 17, 2026·6 min
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