In-depth pieces from our analyst team — the operations, market shifts, technology bets, and people decisions shaping food service.

Spread Bagelry, the dynamic Philadelphia-born bagel brand known for its kettle-boiled, honey water bagels baked in wood-fired ovens, announced the promotion of John Gonzalez to Chief Operating Officer (COO).

Angela Yochem has spent her career at the intersection of technology and transformation, but what continues to drive her is something more human: the power of innovation to reshape how people experience the world around them.

Chicken Salad Chick, the nation’s only fast casual chicken salad restaurant concept, announced the opening of its third restaurant in The Sunflower State, located at 2600 N. Rock Road in Derby.

The wait is over. Huey Magoo’s – the fast-casual brand famous for its bold flavors and hand-crafted chicken tenders, is bringing its fan-favorite tenders to Hialeah marking its third restaurant in Miami-Dade County.

Call management and identity verification startup Equal AI has raised $30 Mn (around ₹286 Cr) in its Series B funding round co- led by existing backers including Prosus Ventures and Tomales Bay Capital.

PLANTA has five U.S. locations. A year ago, PLANTA stood at a crossroads.

As Chief Development Officer, Holland will lead Zaxbys' aggressive growth strategy as the brand continues to cement its position as one of the most attractive franchised concepts in the chicken category After acting as Zaxbys interim Chief Development Officer since February 20...

When you have permission to communicate with someone several times a week, the cost of being irrelevant goes up. QSR brands have something most industries would like to have: customers who come back often. A bank may hear from a customer a few times a month.

Prince St. Pizza, the New York City-born pizzeria known for its Sicilian-style square pies and signature pepperoni-loaded slices, will open its first-ever Nashville restaurant on Thursday, June 25, at 5056 Broadway, Suite B103.

Tom’s Watch Bar, the ultimate destination for sports viewing and entertainment, is giving soccer fans an opportunity to be part of the action right as the world’s biggest soccer tournament arrives in the U.S.: a high-energy, immersive and affordable stadium-like viewing experi...

The limited-time summer menu will be available at all la Madeleine cafés nationwide beginning June 11. la Madeleine is welcoming summer with a new collection of seasonal salads and strawberry-filled desserts available beginning June 11.

Grumpy’s Restaurant, an award-winning full-service Americana breakfast, lunch and brunch diner, has earned four first-place dining honors across two major Northeast Florida community awards programs.

Thomas Winstanley brings deep experience across regulated consumer industries.

Pollo Tropical has put more of an emphasis on its grilled chicken product. Pollo Tropical CEO Dirk Montgomery describes the chain as an “icon” in the state of Florida.

Known for redefining American classics with an expansive menu of chef-crafted burgers, sandwiches, salads, bowls, wraps, hot dogs, sides, and hand-spun shakes, The Stand is rapidly growing and inviting guests to discover what’s next.

As operators look to improve their workflows, they need to rethink how they approach their tech stack. Restaurant managers can spend several hours each week creating employee schedules, a mundane task often completed by hand.

Jersey Mike's finished 2025 with 3,227 restaurants nationwide. Private equity’s appetite for franchises has surged over the past two years. Roark Capital bought Subway for nearly $10 billion and a majority stake in Dave’s Hot Chicken for nearly $1 billion.