In-depth pieces from our analyst team — the operations, market shifts, technology bets, and people decisions shaping food service.

Jennifer Lougee got her start working at Topgolf as a drink runner in the summer of 2011 alongside all of her friends while earning her degree in health administration.

Mumbai-based digital entertainment startup Rusk Media has raised ₹100 Cr (about $10.6 Mn) in its pre-series C funding round led by existing investor Nazara Technologies, with participation from InfoEdge Ventures, IvyCap Ventures and a consortium led by Audacity VC.

Slutty Vegan, the nationally recognized plant-based burger brand founded by entrepreneur and philanthropist Pinky Cole Hayes, has officially signed a franchise agreement to bring the rapidly growing concept to Detroit, marking the brand’s highly anticipated debut in the Midwest.

Original ChopShop CEO Jason Morgan joined me next on our Conversations series from Chicago. Morgan might have been the biggest AI skeptic thus far (he won’t be the last). He’s also not on the GLP-1 action plan train yet.

The partnership brings together two brands known for creating memorable experiences around food, culture and connection. Lucci Lambrusco, the dry sparkling red wine co-founded by Ashley Graham and Danny Epstien, is partnering with iconic New York-born Prince St.

If AI adds more steps, more decisions, or another platform to navigate, it may feel futuristic while making customers work harder. Quick-service chains are rolling out AI ordering tools at a steady clip, and the early excitement feels familiar.

In 2013, a Cambridge coffee shop named Barismo took a chance on a young technology company, moved by the founders’ commitment to immerse themselves in the business and build hardware that made it easier for them to serve their customers.

Ziggi’s Coffee has launched the Ziggi’s Summer Soundtrack Sweepstakes in partnership with AEG Presents, a global leader in live entertainment, giving customers across its more than 115 locations the chance to win concert tickets, free Ziggi’s, and more all summer long.

Twenty years ago, Susie Sarich opened the first SusieCakes in Brentwood, CA with her grandmothers’ handwritten recipe cards, a dedication to scratch baking, and a conviction that the best baked goods are the classic, nostalgic ones.

GoTo Foods expands delivery access across Texas through a new partnership with Favor, the Texas-based on-demand delivery platform.

As the restaurant industry continues to evolve, three beloved Greater Boston dining destinations – il Casale Lexington, il Casale Belmont and The Wellington – are proud to be among the early adopters of Hawazai, an innovative platform designed to empower service industry emplo...

Western Addition Restaurant Group, the Dallas-based hospitality company behind some of Texas’ most sought-after dining destinations, including the wildly popular il Bracco, is bringing a brand-new concept to its home market: the Main House, an all-day restaurant opening at Kno...

As the summer entertaining season gets underway, Buddy’s bar-b-q is helping East Tennesseans spend less time cooking and more time celebrating with convenient Family Packs, catering options and a new Banana Pudding dessert perfect for every setting, from backyard cookouts to g...

Starbird's wraps are $13.77 reach. Starbird is kicking off summer with the launch of Summer of Wraps, a craveable, on-the-go evolution of its signature salads.

Juice It Up! is bringing an elevated experience to the summer season. Juice It Up!, one of the nation’s leading handcrafted smoothie, raw juice, açaí and superfruit bowl chains for over 30 years, is ushering in summer with a vibrant array of seasonal offerings.

The BBQ Chicken Pizza is available in deep dish or thin crust. Lou Malnati’s, the iconic Chicago pizzeria known for its deep dish pizza, is introducing its new limited-time BBQ Chicken Pizza, available at all locations and for nationwide shipping beginning June 18.

Culinary Collectives, led by restaurant industry veteran Derek Bush, today unveiled the name and additional details for its highly anticipated new and first brick-and-mortar restaurant, Medley Kitchen, set to open later this fall at the TruePointe development in Hilliard.