Dave’s Hot Chicken CEO Jim Bitticks on Why Speed Doesn’t Rule QSR Anymore, and the Race to Product Innovation
Jim Bitticks has been CEO of the brand since January. As we wind down our Conversations series from Chicago (one more to go), Dave’s Hot Chicken CEO Jim Bitticks dropped by to discuss everything from viral product launches to why speed isn’t necessarily king anymore in QSR.

Worth a read for people-focused operators. Published by QSR Magazine — context above is the source's own framing.
Jim Bitticks has been CEO of the brand since January. As we wind down our Conversations series from Chicago (one more to go), Dave’s Hot Chicken CEO Jim Bitticks dropped by to discuss everything from viral product launches to why speed isn’t necessarily king anymore in QSR.
This article lives at QSR Magazine. We linked it because we found it valuable for F&B operators.
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This story was originally published on QSR. To receive daily news and insights, subscribe to our free daily QSR AM Jolt.The market's response to that hesitation has been to remove it with speed. Restaurant operators have largely made peace with artificial intelligence.
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